Digital Web Executive

Full Time

Job Descriptions

1. Sales & Marketing:

Develop Competitive Pitching Proposals:
- Create compelling and competitive proposals tailored to client needs, showcasing the unique value of our services.
- Conduct market research and competitor analysis to inform proposal strategies and ensure they stand out.

Proactively Propose New Ideas:
- Stay informed about industry trends and client business goals to proactively suggest innovative ideas and strategies.
- Present new digital solutions and marketing strategies to clients that align with their objectives and drive business growth.
- Collaborate with the creative and technical teams to develop concepts that resonate with the target audience.

2. Client Satisfaction:

Client Servicing and Communication:
- Serve as the primary point of contact for clients, ensuring clear, consistent, and professional communication.
- Understand client needs and expectations, and translate them into actionable tasks for the internal team.
- Provide regular updates to clients on project status, addressing any concerns or questions promptly.

Managing and Coordination:
- Coordinate between clients and internal teams to ensure seamless project execution, meeting all deadlines and deliverables.
- Manage client feedback effectively, ensuring it is communicated and integrated into ongoing projects.
- Organise and lead client meetings, both in-person and virtual, to discuss project progress, results, and future strategies.

3. Project & Task Management:

Lead Website Project Development:
- Oversee the planning, execution, and delivery of website projects, ensuring they meet client specifications and deadlines.
- Work closely with the web development & maintenance team to ensure all technical aspects are managed efficiently.
- Conduct quality assurance checks on website projects to ensure they meet the highest standards before delivery.

Content Updates and Management:
- Manage and coordinate content updates for client websites, ensuring accuracy, timeliness, and relevance.
- Work with the content team to ensure all updates are aligned with the client’s brand voice and strategic goals.
- Monitor website performance and suggest improvements based on user experience and analytics data.

Task Coordination:
- Assign tasks to appropriate team members, monitor progress, and ensure timely completion.
- Use project management tools to track tasks, timelines, and deliverables, keeping all stakeholders informed.
- Identify and mitigate potential project risks, ensuring smooth and efficient project workflows.

Job Requirements

1. Education and Experience:

Bachelor’s Degree: In Marketing, Business, Communications, Digital Media, or a related field.
Experience: Minimum 2 years of experience in website project management and client handling, preferably within a web or digital agency or a fast-paced environment.

2. Skills and Competencies:

Sales and Marketing Expertise:
- Strong understanding of digital marketing strategies, tools, and trends.
- Proven ability to create persuasive proposals and pitch them effectively to clients.
- Experience in market research and competitor analysis to inform sales strategies.

Client Servicing Skills:
- Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
- Experience in managing client expectations, addressing concerns, and providing regular updates.
- Ability to anticipate client needs and proactively offer solutions.

Project and Task Management:
- Strong organisational and time-management skills, with the ability to manage multiple projects simultaneously.
- Experience in leading website development projects, coordinating with technical teams, and ensuring timely delivery.
- Proficiency in project management tools to track tasks, timelines, and deliverables.

Technical Proficiency:
- Familiarity with web development processes, including content management systems (CMS) such as WordPress.
- Basic understanding of SEO principles and web analytics tools like Google Analytics.
- Basic understanding of digital marketing tools and platforms (e.g., Google Ads, social media management tools).

Creativity and Innovation:
- Ability to think creatively and propose innovative ideas that align with client goals.
- Strong problem-solving skills with a proactive approach to overcoming challenges.

Skills

Attention to Detail: Meticulous in managing details, ensuring accuracy in all aspects of work.
Adaptability: Ability to thrive in a dynamic, fast-paced environment, and manage change effectively.
Team Player: Collaborative attitude with the ability to work well with cross-functional teams.
Self-Motivated: Proactive and driven to achieve results, with a strong sense of accountability.
Customer-Centric Mindset: A commitment to delivering excellent service and exceeding client expectations.

Career